When engaging with our services, it's essential to understand how we handle the personal data of our customers. This Data Protection and Privacy Policy outlines the processes involved in data handling.
Elite Club Trading League, registered under the company Elite Club Trading Ltd., with its headquarters located at [Office Address], [City], [Country], registered with ID number [ID Number], and recorded in the Commercial Register under Section [Section], Insert No. [Insert Number], acts as the data controller.
As the data controller, we are responsible for determining the methods and purposes of processing your personal data and selecting any processors to assist in these tasks.
For inquiries or to exercise your rights concerning your personal data, please contact us at: [email protected]
The data we collect from you primarily comes directly through your interactions with our services, including:
This encompasses information you provide when registering on our website, ordering services, or engaging with customer support or via social networks. It includes your name, surname, phone number, email, address, date of birth, username, password, VAT number or tax identification number (for business owners), payment details (bank account), and other pertinent data such as communication records or complaint information.
When you utilize our services, we collect information about your device (IP address, device type, operating system, browser type, internet service provider) and your activity on our website (visit dates, times, duration, country of access, browsing history), including details about your use of our services (log-ins, account settings, virtual capital value, account currency, trading strategy).
Registration and Account Creation: To access our services, registration and account creation are necessary, requiring the processing of your personal data.
Communication and Support: Utilizing our customer support services involves processing your personal data.
Analysis: To understand website and service usage, we analyze customer behavior, requiring the processing of various data types.
Marketing Communications: For service-related commercial notices and with your consent for additional marketing.
Service Improvement: To develop, test, and enhance our services and their security.
Service Provision: Essential for providing access, tools, support, and executing transactions.
Your personal data is stored in encrypted databases and is accessible to third parties such as payment gateways, trading platforms, invoicing systems, email services, and other service providers essential for our operations. We process personal data within the European Union and possibly in third countries.
We retain personal data as necessary to fulfill the outlined purposes, for durations specified by legal regulations, after which data is either deleted or anonymized, typically up to a maximum of 10 years.
Our website employs cookies to enhance user experience, with necessary, preferential, statistical, and marketing cookies based on user consent. Information on managing cookies is provided, including browser-specific instructions.
You are entitled to various data protection rights, such as the right to limit processing, object to processing, access personal data, correct inaccuracies, withdraw consent, and request data erasure. Complaints can be lodged with supervisory authorities if you believe your data is mishandled.
We assure the confidentiality of your personal data, with obligations extending beyond contractual relationships. Without your consent, personal data will not be shared with third parties. Any changes to this policy will be communicated through our website.
This policy is effective as of January 1, 2023.
